We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we collect data that personally identifies you. You need not be concerned about the privacy of your personal information. South Texas Federal Credit Union secures your personal information from unauthorized access, use, or disclosure. South Texas Federal Credit Union secures the information you provide in a controlled and secured environment from unauthorized use through the use of one-way password encryption technology and the use of Secure Socket Layer (SSL) data transfer encryption.
Information We Collect About You
If you choose to e-mail us, please remember that your e-mail address and any other information contained in your e-mail header will be revealed to us in your communication. We will use that e-mail information only to respond to your comments or questions.
If you submit a form, the information will be used as required in the normal course of business to fulfill your request. All of the information you send to us is encrypted for security and privacy purposes. The information will not be sold or shared with any third party outside the Credit Union.
We may disclose the information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, and follow your instructions as you authorize, or protect the security of our financial records.
Member’s Role In Preserving Privacy
Members can proactively assist South Texas Federal Credit Union in the protection of their privacy by safeguarding their member numbers, personal identification numbers (PINS), and passwords, by changing their passwords periodically, and by taking care to sign off of the South Texas Federal Credit Union website after accessing personal information online.
How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.
To request user ID, device ID, and email address to be removed from the South Texas Federal Credit Union Mobile app and Home Banking visit https://southtexasfcu.com/contact/ to request account data to be removed. Please note that you will lose access to Home and Mobile banking once this data is removed.