Contact Us
We Are Listening
We aim to deliver the very best experience to all our members. We welcome your feedback on our services, including comments, complaints and suggestions. Your feedback is very important to us, as it helps us identify areas for improvement.
Contact Us
Suspect Fraud:
Call our Credit Union to discuss: 956-618-7500
Fraud alert text messages from our credit union will always come from the short code 86975. If you receive a message from any other number claiming to be us, do not respond—it could be a scam. We will never ask for passwords or sensitive information by text. If you’re ever in doubt, call us directly at (956) 618-7500.
To Report a Lost or Compromised VISA Debit Card:
Monday-Friday 9am-5pm: 956-618-7500
Weekends or after 5pm CST: 1-888-263-3370
To Report a Lost or Compromised MC Credit Card:
Monday-Friday 9am-5pm: 956-618-7500
Weekends or after 5pm CST: 800-599-7889
Whether you need help with your accounts, have questions, or are facing financial challenges — our Financial Solutions Team is ready to support you.
📞 Call us Monday–Friday, 9 AM–5 PM at 956-618-7521 or 956-618-7513 to be assisted by our Member Solutions Team.
We’re here for you!
